We appreciate that you have a choice for apparel and thank you for choosing us!
Custom orders, stock items with names added, specially ordered sizes, and fundraiser orders cannot be refunded as each item is made individually for you. Please DOUBLE CHECK spelling for customized items, we add the custom names EXACTLY as written on the order sheet.
Items with a manufacturer defect can be replaced, or returned for store credit toward another item at our discretion. If there is a production error on our end, we will make it right and replace the items affected. Please note that washed garments are not warrantied. Please Follow the relevant care instructions. If there is a problem, please let us know as soon as possible.